Help Center

The address is only changeable under certain scenarios. You can email your updated address at sales@arberry.in or call us at +91 9810557675. All orders are dispatched within 48 to 72 working hours. NOTE- The address can only be changed before dispatch.

Once placed, it takes 5-7 working days for order delivery. You can track your order through logging into you account using your unique order/tracking ID.

No, currently we ships only in India to any and all serviceable locations keeping in mind the geaographical boundaries and regulations. Currently, international shippings are close due to the pandemic.

Shipping charges are non-refundable, except in cases of errors or defective items.

You can track your order by logging into your account using your unique order/tracking ID. For any further information, you can contact our customer support team on +919810557675

Yes, COD is available across India. However, Rs. 50/- is additionally levied on all cash on delivery orders apart your cart's amount. NOTE: Cash on delivery is not available on orders above Rs. 1500/-.

Yes, Rs. 50/- is charged on every cash on the delivery order.

We offer a 100% secure payment gateway service through Cashfree where you have multiple safe payment options.

For failed online transactions, refunds are automatically processed to the source account in 7 business days.

Order ID is the unique order number that gets generated when you place an order on our website.

Our Products are not eligible for Return / Exchange. Due to hygiene considerations, opened or used perfume bottles cannot be returned unless they are defective or damaged upon delivery.

We quality control all our shipping, but in rare case, If you receive a defective or incorrect item, notify us within 24 hours of delivery. We will arrange for a replacement or refund at no additional cost. In case of damaged or defective product, please share an unboxing video for the claim processing, post examine a refund or replacement will be issued in 4-7 business days.

You can call our customer support team at +919810557675. We will be delighted to recommend you the most suitable product keeping in mind all your skin and hair concerns.

No, none of our products are tested on animals. As a brand, we have shown constant trust in the chastity of nature's creations, that is why all our products are clinically tested and are 100% cruelty-free.

Arberry has been proudly presenting luxurious oud that are very expensive at the affordable pricing without tampering with the quality, we keep the products extremely affordable for every pocket.

Yes, all our products are eco-friendly. We use glass jars or reclyable and reusable plastic for all our products. The products are further wrapped in jute bags and are delivered in cardboard boxes.